320062 :Business Process Integration

General info

Instruction language English
Type of Instruction Lectures and Labs (Lecture schedule)
Type of exams Written exam (75%), Group Assignment (25%) (Examination schedule)
Course load:6 ECTS credits
Registration:via Blackboard
Blackboard InfoLink to Blackboard (When you see 'Guest are not allowed in this course', please login at Blackboard itself)


dr.ir. F. Lelli

prof.dr.ir. M. Papazoglou (coordinator)


The objective of this course is to focus on how enterprises transform their structure and processes, and how they can integrate data from various sources in order to collaborate with each other by integrating their business processes.

After completing this course, you will be able to:

  • Explain the use of and evaluate alternative business models for developing business-to-business solutions;
  • Suggest and evaluate alternatives to business-to-business solutions;
  • Explain and appraise the use of the Supply Chain Operations Reference Model for business-to-business solutions;
  • Explain and justify alternative business integration patterns for formulating enterprise integration solutions;
  • Compare data and process interoperability techniques and implement business-to-business solutions.


This course focuses on integrating business processes that flow within and between enterprises. The course addresses how enterprises collaborate, what mechanisms and technology are necessary to achieve data and process integration and how these factors are reflected on the business processes and collaborative aspects of an enterprise.
The course contains an in-depth and integrated coverage of both business and technical issues including definitions, principles and strategy. In particular, it covers the following topics:

  • Business Models;
  • Business Collaboration;
  • Business Relationships and Processes;
  • Business Technology Infrastructure;
  • Data Integration;
  • Value Chains;
  • Integrated Supply Chains;
  • Business Protocols;
  • Enterprise Application Integration;
  • E-Business Integration.


Results of the assigments cannot be transferred to the next academic year.

Compulsory Reading

  1. Michael P. Papazoglou and Pieter M.A. Ribbers, e-Business Organizational and Technical Foundations, John Wiley & Sons, Ltd, 2006. ISBN 13: 978-0-470-84376-5 or ISBN 10: 0-470-84376-4

Compulsory for

  • International Master in Service Engineering ( 2013, 2014 )
  • MSc Information Management ( 2016, 2017 )

Recommended option for

  • MSc Information Management ( 2014, 2015 )
  • Research Master in Business: Information Management ( 2014, 2015, 2016 )
  • Exchange students TiSEM ( 2015, 2016 )
  • Data Science: Business and Governance ( 2015 )